ESSENTIAL COMPUTER SYSTEM UPGRADE
Quarryfoot Practice is to have essential work carried out to upgrade to a new clinical server. This notice contains important information to help minimise any disruption to services. More information can be found on our website - www.quarryfoot.co.uk
APPOINTMENTS We will be operating a limited service only from Thursday 5th November 2026 until Friday 13th November 2026 inclusive, with reduced capacity until the end of November.
From Thursday 5th November 2026 to Tuesday 10th November 2026
During the period of the change over there will be limited, or no access to computerised records and we will be reverting to a manual appointment system.
This is to enable a new computer server to be installed. During this period there will be no advanced booking of appointments and limited, or no computerised information will be available. A date for advanced booking of appointments beyond Thursday 5th November 2026 will not be available until after the computers have been reconfigured.
To ease the transition to the new system it would help us if patients requiring routine non-urgent appointments avoid requesting appointments during this period.
Patients requiring urgent attention or advice should contact the surgery as normal. Patients who attend the surgery may experience long waiting times and we apologise for this.
HOME VISITS
There will be no change to our procedure for requesting home visits.
PRESCRIPTIONS
Please check to ensure that you will not run out of any of your medication the week beginning Monday 23rd October 2026. To minimise disruption to patients we request that you order your items early. We will accept requests for early issue from 19th October. We will be operating an ‘urgent only’ prescription service from 30th October to 13 November.
TELEPHONE ADVICE
Doctors and nurses will continue to be available for medical advice throughout most of the working day. It is unlikely that you will be able to speak to a particular doctor if they are consulting but you will be added to the duty doctor list and the doctor will call back at an appropriate time during the working day.
RESULTS
We will have very limited access to test results during the upgrade period.
Your co-operation at this time will be very much appreciated.Quarryfoot Practice Partners
October 2026.
